The staffing industry has gotten extremely competitive. To thrive and not just survive, you need to maximize what you do well and minimize what you don’t to gain a competitive edge, cue automation. Event staffing agencies who still rely on manual processes will be out of business because of the time and money they spend on keystroking talent information repeatedly, sending invoices, and answering emails.
Your time is much better spent on taking better care of existing clients as well as sourcing new clients and talent. Here are the 4 features your staffing software maybe be missing that could help save your event staffing agency.
1. Accountability/ROI Tracking
Seeing a true connection between your company's accounting tools and your staffing software is essential. A snapshot of your company's performance helps with analyzing what went well, and what spending habits need to be improved to help your bottom line.
Additionally, a seamless integration into Quickbooks Online will ensure your accounting is always up to date, add integration into a payment platform and you can ensure talent gets paid with a click of a button. There's no repeated keystroking to document who got paid what and when, which allows you to have fast, accurate insights with less possibility for disparities between softwares.
2. Back Office Staff Efficiency Tool
In order to run your back office efficiently, your staff needs to be kept up to date without wasting time in their day to go through several software systems to get the big picture. Notifications should alert your staff of any new inquiries and commitments as they come in. Your speed to lead is optimal when client and talent information is at your fingertips and easy to keep up to date.
Better communication also helps to grow your company as a brand. When your talent and clients can expect consistent and effective communication, you're sending a message that your company can handle needs well, and both will return if they have a good experience with your agency.
3. Easy Registration / Onboarding for Talent
Clients are constantly looking for talent that meet their criteria, whether it be availability or skill based. Staffing software that understands the process of qualifying talent includes a feature that gives you the power to customize the information you require for profiles and onboarding. It's essential to have a system that maintains uniformity among your talent profiles and applications because it minimizes the amount of calls you would make to correct information errors.
Your staffing software should also give you access to editing talent profiles to help you maintain detailed updates. Talent profiles are hosted in one place to help you keep track of how your company is represented. This will ensure that your agency maintains professionalism across the board.
4. Event Reporting
Being able to take insights from events and report back to the client maintains your agency's reputation. Supplying data and takeaways to your client ensures that you're servicing your client's event from start to finish, and is a great testament as to why they should continue doing business with your brand. Reporting also gives insight into talent data, helping you further define if your talent is the right match for events in the future with similar clients.