by senegalsoftware | Dec 10, 2021 | CRM
Having a customer relationship management system, or CRM, helps you keep track of all of your clients information so your employees can easily access it. As your company grows, your client database will too. Eventually, it will become difficult to centralize and...
by senegalsoftware | Jul 7, 2021 | CRM
Customer relationships are the key to your organization’s growth and success. You need to manage them as efficiently and effectively as possible. A strong CRM system can help you be more connected to your customers, improve business performance, and grow your...
by senegalsoftware | Jun 28, 2021 | CRM
Customer success contributes to pipeline growth, customer retention, and customer loyalty. Customer success managers play a vital role in operationalizing your company’s commitment to helping customers extract value from their investments. As a result, customer...
by senegalsoftware | Jun 25, 2021 | CRM
Working from home has brought a list of challenges to employees all over the world. One of the largest challenges has been maintaining customer relationships. Many used to travel in order to help maintain their customer relationships, but how do you deepen your...
by senegalsoftware | Jun 23, 2021 | CRM
Sales have been tough due to COVID-19. Many reps and leaders have learned to do more with less. Sales leaders need to zero in on where they are and how they can increase efficiency, manage risks, and drive revenue. You need to focus on the best markets, accounts, and...
by senegalsoftware | Mar 15, 2021 | CRM
There are many ways to define customer engagement. However, the core of it is all about interactions between your customers and your brand. It’s a marketing strategy that focuses on increasing the engagement your customers have with your brand. The easiest way to do...
